David Thompson, CFI, and Shane G. Sturman, CFI, CPP
Showing Empathy in Employee Theft Interviews
Showing empathy to a subject during an interview can sometimes be a difficult and confusing task for the interviewer.
In Interviewing, One Size Doesn’t Fit All
Sweatpants, maybe, but interview methodologies are a bit different when it comes to a one-size-fits-all approach.
I Did It, But…
Obtaining a confession may be one of the possible successful conclusions of an interview, it goes far beyond hearing somebody say, “I did it.”
Liar, Liar! Why Aren’t Their Pants on Fire?
Behavior is an important part of communication but should not be solely used to classify the subject as innocent or guilty.
Understanding the Rules of Engagement for Interviewing
There are numerous parts of an investigation or an interview that are consistently under review for policy or legislative changes.
You Call That a Success? Think Again
That next time you pick up the phone after an interview, set a new standard and redefine what it means to be “successful.”