A Guide to Up-to-Date Information on the Pandemic 04-06

Given the rapidly changing information about the coronavirus COVID-19 outbreak, LPM will update the sources listed here every Monday to help readers access the latest information to help you protect yourself and your family as well as aid LP organizations response to the pandemic.

Note that most of these websites and documents are updated by the content authors on a daily or weekly basis. If there are other resources you believe we should include here, please send an email to jackt (at) lpportal.com with “coronavirus resources” in the subject line.

Centers for Disease Control and Prevention (CDC)

CDC Launches New Weekly COVID-19 Surveillance Report
The report, updated each Friday, will summarize and interpret key indicators, including information related to COVID-19 outpatient visits, emergency department visits, and hospitalizations and deaths, as well as laboratory data.

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COVID-19-Related Phone Scams and Phishing Attacks
CDC has become aware that members of the general public are receiving calls appearing to originate from CDC through caller ID, or they are receiving scammer voice mail messages saying the caller is from CDC.

CDC Issues Domestic Travel Advisory for New York, New Jersey, and Connecticut
Due to extensive community transmission of COVID-19 in the area, CDC urges residents of New York, New Jersey, and Connecticut to refrain from non-essential domestic travel for 14 days effective immediately.

Keeping Workplaces, Homes, Schools, or Commercial Establishments Safe
A downloadable PDF to guide your prevention efforts.

People at Risk for Serious Illness from COVID-19
This bulletin describes who is most susceptible to COVID-19 infection.

Environmental Cleaning and Disinfection Recommendations
Here are the latest recommendations for cleaning surfaces.

Department of Homeland Security

DHS Initiating Crucial Research to Mitigate COVID-19
The Department of Homeland Security Science and Technology Directorate is conducting ongoing research that will help scientists better understand the causes of COVID-19 and methods to prevent its spread.

Joint Statement on US-Mexico Joint Initiative to Combat the COVID-19 Pandemic
The strong partnership and close cooperation between the United States and Mexico has allowed us to maintain a productive border environment.

Temporary Restriction of Travelers Crossing the US-Canada Land Border for Non-Essential Purposes
As a result of the COVID-19 pandemic, the United States and Canada are temporarily restricting all non-essential travel across its borders.

Federal Trade Commission (FTC)

Socially Distancing from COVID-19 Robocall Scams
Scammers are using illegal robocalls to profit from Coronavirus-related fears. Listen to some of the latest robocall pitches, so you can be on the lookout and know how to respond.

Thinking Critically about Coronavirus News and Information
It’s dizzying, the amount of information out there about the Coronavirus. So how can we sort out what’s real and what’s not?

Phishing Scams Related to COVID-19 Outbreak
Scammers are setting up websites to sell bogus products and using fake emails, texts, and social media posts as a ruse to defraud the public.

Food and Drug Administration (FDA)

FDA Expedites Review of Diagnostic Tests to Combat COVID-19
The FDA has been providing unprecedented flexibility to labs and manufacturers to develop and offer COVID-19 tests across the US.

FDA Takes Action to Address Novel Coronavirus with Medical Countermeasures
This webpage summarizes the FDA’s role in monitoring and responding to the coronavirus epidemic.

Food Marketing Institute (FMI)

Grocery Shopping in the Time of COVID-19
FMI conducted an initial wave of online surveys March 21-26 to assess the impact of COVID-19 on the perceptions and behaviors of grocery shoppers. Here are the initial results to be updated biweekly.

Multiple Resources for the Food Industry
FMI has compiled background information, a preparedness checklist, resources, and more to support the food industry.

Coronavirus and Pandemic Preparedness for the Food Industry
This document from the Food Marketing Institute is designed to help food retailers, wholesalers, and suppliers undertake the necessary contingency planning to prepare for a pandemic, including influenza, the coronavirus COVID-19, or any other infectious disease outbreak.

Johns Hopkins University

Interactive Map of Confirmed Cases
This webpage provides an interactive graphic illustrating the number of cases and deaths by country across the globe.

Loss Prevention Media

Download this 10 Tips for Working from Home Infographic
A free one-page infographic to help your team be more productive working from home during the COVID-19 pandemic.

Managing Disruptive Behaviors in Retail in Response to COVID-19
De-escalation tips for retail professionals in light of the high tensions that come with the current pandemic

COVID-19 Webinar: Retail Lessons from Spain
Given that Spain has one of the highest infection rates in the world that started several weeks before North America, the lessons learned from Spain discussed in this webinar will help all retailers prepare for the next several weeks.
Listen to the podcast version here

LP Executives Share Their Experience with Managing Stores during COVID-19
In the first in a series of short surveys of LP and AP management, LPM asked about the impact and challenges of the current travel restrictions on managing retail stores, field LP teams, and what communications measures are in use.

Thoughts from Industry Leaders on Opportunities and Failures with COVID-19
As LPM gathers information from retail leadership on the impact and response to the current pandemic, individuals are offering their insights into the opportunities, challenges, and failures of organizations related to loss prevention, supply chain, crisis management, and other areas.

Download this COVID-19 Safety Advice and Tips Infographic
LPM is providing this one-page infographic with basic information about recognizing the symptoms of the COVID-19, ways to prevent infection, and what to do should someone become infected. Download it for free to share with your team.

National Retail Federation (NRF)

NRF Hosted the Small Business Administration Loans Webinar
Policy experts from Steptoe & Johnson provided key updates and answered questions about new SBA loan programs to help small retailers through the COVID-19 crisis.

Retail Members-only “CARES Act Update” Webinar Tuesday, March 31, 2 p.m. EDT
NRF policy experts will provide key takeaways from the CARES Act and the provisions that offer the most economic relief to retailers, associates, and consumers during this difficult time.

What Retailers Need to Know about COVID-19
On February 28, NRF hosted a conference call for its members with two spokespersons for the CDC. Listen to the call here.

Occupational Safety and Health Administration (OSHA)

Preparing Workplaces for COVID-19
A 35-page downloadable publication with guidance for employers and workers to identify risk levels and suggested control measures to lower risks.

Information for Workers and Employers
This webpage provides information for workers and employers about the evolving coronavirus outbreak. The information includes links to interim guidance and other resources for preventing exposures to, and infection with, COVID-19.

Restaurant Loss Prevention & Safety Association (RLPSA)

A Free Downloadable Video to Educate Employees
This video describes CDC-sourced information on how to wash hands, travel tips, how to cough/sneeze, and what to do if you feel ill.

RLPSA Postpones Annual Conference to March March 15–18, 2021
The Renaissance SeaWorld Orlando remains the venue of the 41st Annual Conference hosting restaurant, grocers, and c-store loss prevention, safety, and risk professionals.

Suggested Talking Points for Restaurants from the National Restaurant Association
This document is designed to help restaurant owners and operators answer questions about the coronavirus and communicate that restaurants remain a great place to gather with friends and family.

Retail Industry Leaders Association (RILA)

RILA Board Chair Mary Dillon Interviewed on CNBC
RILA Board Chair and Ulta Beauty CEO says retailers need support from Washington: “We need companies to survive.”

Recovery Requires Getting All Retailers Back to Work
Most retailers are in the same situation as the nation’s airlines and hotels—closed or closing. Without the same dedicated focus our airlines are getting, some retailers will be lost before stores can open again—and millions of jobs will evaporate.

Retailers’ Distribution Centers Remain Essential to Serving Communities
In addition to directing goods to store shelves, distribution centers are vital to those now relying on e-commerce or contact-less forms of shopping to receive the items they need.

RILA Cancels 2020 Retail Asset Protection Conference

US State Department

Passport Operations in Response to COVID-19
The Department of State advises US citizens to avoid all international travel at this time due to the global impact of COVID-19.

Emergency Travel Notification March 22, 2020
This webpage provides details of travel restrictions and safety recommendations for international travelers.

OSAC Benchmarking Survey Report
From January 27 to January 31, OSAC conducted a survey regarding the 2019-nCoV outbreak effects on organizations to include the impact of the outbreak, security measures, and future decision points.

Wicklander-Zulawski & Associates

W-Z Video: When to Use a Telephone Interview
W-Z instructor Tony Paixão discusses considerations related to phone interviews during the current pandemic.

Best Practices for Conducting Remote Interviews in Today’s Restrictive Climate

Using Video Technology for Conducting Remote Interviews

What Precautions Are WZ Taking During the COVID-19 Outbreak?
And how will it affect your seminar experience? Check for the most up-to-date calendar of cancellations or postponements.

World Health Organization (WHO)

WHO Advice for the Public: Myth Busters
This webpage addresses a number of misinformation related to COVID-19 prevention and cures.

Director-General’s Opening Remarks at the 30 March 2020 Media Briefing

WHO Guidelines to Help Countries Maintain Essential Health Services

Coronavirus Disease (COVID-19) Outbreak Updates
On this website you can find information and guidance from WHO regarding the current outbreak of coronavirus disease (COVID-19).

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