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What Should You Look for in a Solution Provider Partner? | Ep. 82

To drive success and remain relevant, loss prevention leadership must embrace innovation and creativity at every level. The process that an individual or organization undertakes to conceptualize new products, processes, and ideas—or to approach existing products, processes, and ideas in new ways—helps keeps our programs relevant, meaningful, and productive.

In the world of retail loss prevention, there are many different types of innovation that might be pursued. Whether tied directly to specific products or services, internal processes or workflows, or operational efficiencies, every possible approach must be considered to adapt to the ever-changing needs of the retail landscape.

While every successful leader understands the need for growth and the ability to adapt, it’s just as important that we take the necessary steps to use the right innovations, as well as having a solid understanding of how to go about bringing that innovation to life. This is where our solution provider partners become invaluable. Making decisions that are informed, accurate, and productive demands subject matter expertise that is knowledgeable, reputable, and trustworthy.

- Digital Partner -

So, when it comes to exploring these partnerships, what qualities and traits should we be looking for? How do we set the bar for our expectations, while building meaningful relationships that will most benefit our program and our organization? Beyond a specific product or service, what should we be looking for in our solution provider partners?

To help us answer these and other critical questions, we recently sat down with several of the seasoned and highly respected members of our solution provider community to garner their thoughts and opinions. While each holds a wealth of experience and serves on LP Magazine’s Vendor Advisory Board, each brings a unique—but consistent message for both loss prevention leaders and our solution provider partners.

Hedgie Bartol
Hedgie Bartol

Hedgie Bartol, LPQ, LPC, Senior Director of Retail Business Development at Auror.


LP Solutions



Cita Doyle

Cita Doyle, LPQ, Vice President of Sales & Marketing at InstaKey Security Systems.


- Digital Partner -



Tony Sheppard
Tony Sheppard

Tony Sheppard, MSM, CFI, LPC, Senior Director, Loss Prevention Solutions at ThinkLP.




Robb Northrup

Robb Northrup, MBA, Director of Marketing and Communications at siffron.




Join us for an enlightening conversation as they share their perspectives on what it takes to be a valued solution provider partner, and what loss prevention leaders should expect from these relationships.

Listen to the podcast above or watch the video version below.

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