Technology Disruption and the Transformation of the Global Top 250 Retailers

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Annually, I look forward to the Deloitte Global Powers of Retailing industry research, which provides a detailed growth trajectory review of the global top 250 retailers. This year, in addition to summarizing my favorite insights from the 2019 edition, we will look back to the 2014 report to compare and contrast the changes in the retail industry over the last five years.

All the metrics presented in this article are from these two Deloitte industry-leading reports. A thought-provoking technology disruption chart from the 2014 report is also included in this post to assess the retail industry’s innovation progress.

The Global Powers of Retailing

The data in the latest report indicates that the global top 250 retailers grew roughly six percent and represented $4.53 trillion in retail revenue.

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Global Top 250 Summary 2019

Note the slight decline in minimal revenue to be included as a top 250 retailer. The industry overall had stronger revenue growth in 2019 versus 2014, but sacrificed margin in the process. Contrary to recent popular presumptions, the percentage of retailers with global operations increased in the latest report.

The Rise of Amazon in the Global Top 10

Global Top 10 2019

Interesting changes in the top 10 from 2014 to 2019. Walmart remained number one. CVS and Amazon arrived into the top 10 from number twelve and number sixteen, respectively. Target and Metro disappeared from the top ten. Tesco had a substantial drop in the rankings. Most amazing is the rise of Amazon, up twelve notches from 2014 to 2019.

Seven out of the top ten retailers in the latest report are from the United States, two are from Germany, and one is from the UK. This is a change from 2014, when five out of the top 10 were from the United States, one from France, three from Germany, and one was from the UK. As the note indicates, Carrefour was not included in the 2019 Global Powers of Retailing analysis.

In this most recent edition, the world’s top ten retailers contributed a 31.6 percent share to the top 250’s total retail revenue, an increase of 0.9 percent year-on-year. The world’s top ten retailers are more globally focused, with operations on average in thirteen countries versus ten for the overall Top 250.

Kroger remains the only top ten retailer not operating internationally at this point. Retail revenue from foreign operations for the top ten retailers declined to 25.1 percent, as compared to 27.3 percent the previous year.

While We Dress Profitably, The Food Sector is Eating the Retail World

Global Top 250 Product Categories 2019

It’s not a surprise that not much has changed in product categories key metrics for the global top 250 retailers. Fast-moving consumer goods (hypermarkets, supermarkets, etc.) continue to be the dominant global format, with 66.2 percent of total top 250 revenue, literally eating the world. The apparel sector, which typically gets a lot of attention, continues to be one of the smallest categories, along with diversified.

In the latest report, the fashion goods sector saw the second-highest composite retail revenue growth of 7.1 percent. This is much higher than the previous year, when it fell to 4.4 percent. Fashion continued to be the most profitable product sector, with a composite net profit margin of 6 percent.

With 138 companies, the fast-moving consumer goods (FMCG) sector is the key driver of the top 250 global metrics. In the 2019 edition, eight out of the top ten global retailers are from this sector. FMCG companies have the lowest overall margin at 1.6 percent.

The hardlines and leisure goods sector had the highest growth at 10.1 percent in the latest report. Despite strong growth, margin declined to 2.3 percent from 3.2 percent the previous year.

A retailer is considered ‘diversified’ when none of the three specific, product-oriented sectors accounts for at least 50 percent of its retail revenue. This sector persistently experiences slow growth with a revenue decrease of -0.3 percent, which was an improvement from the previous year of -1.3 percent. Companies such as Sears are in this sector.

Non-Store and Emerging Markets Flex their Global Retail Muscle

New entrants and the fastest-growing entrants provide clear guidance on the changing landscape of global retail.

Global Top 250 Entrants 2019

Note the composition of both of these categories. No traditional brick-and-mortar fashion to be found. Discount and supermarkets (including hypermarkets and cash-and-carry stores) continue their global growth.

New entrants are appearing into the top 250 from non-traditional contributing countries such as Russia, Turkey, and China. Finally, note the number of fast growth non-store on these lists, pointing to the continued rise of e-commerce.

Retail Technology Innovation: Are We There Yet?

Looking back at the 2014 report, it was refreshing to see this retail technology evolution chart.

Global Top 250 Technology Evolution 2019

Progress has been made on multiple fronts since this information was published in 2014. Missing are key technologies such as robots, the internet of things (IoT), artificial intelligence, and machine learning, which today are getting a lot of attention. Do like the “Beyond” list, although some have advanced more than others.

The Top 250 Deloitte research clearly demonstrates a vibrant, growing global industry. The over-hyped apocalypse in the United States is a reminder that retail will continue to change.

The last chart provides the clues on the technology progress needed to respond to an increasingly digitally globally empowered consumer. It is that shopper that will decide the surviving and thriving members of the top 250 global powers of retailing.

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