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Tag: wz

Interview and Interrogation Training: Assumptive Questions

This week’s International Association of Interviewers interview and interrogation training tips from the archive, provided by Wicklander-Zulawski, feature Wayne Hoover, CFI, looking at the soft accusation assumptive question during an interview.

LPM Excellence Recognizes Chad McIntosh for Leadership

"Perfect your interpersonal communication skills, distinguish yourself, and keep learning and growing daily. Raise your hand for those tough tasks and assignments. Remember, wherever you go, whatever you do, distinguish yourself. Be so good they can't ignore you!"

LPM Excellence Recognizes Wayne Hoover for Partnerships

"If you don't have the answer or the service that helps your partners, go find it for them and share it, so they know you're there to help them be successful."

Interview and Interrogation Training: Behavioral Norm

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”

Interview and Interrogation Training: Risks of Being Too Specific

It's important, when you strategize your introductory statement, that we keep it non-confrontational and general enough to get the optimal way for you to get the most amount of truth from that conversation. Learn more in this week's NEW video tip.

LPM “Magpie” Awards: Applauding Excellence, November–December 2018

The LPM "Magpie" Awards offer a means to celebrate industry accomplishments on an ongoing basis, recognizing the loss prevention professionals, teams, solution providers, law...
wicklander-zulawski training

Wicklander-Zulawski Awarded Contract by the U.S. Citizenship and Immigration Services for 60 Investigative Interviewing...

Wicklander-Zulawski & Associates, Inc. (WZ) recently announced the company had been awarded a three-year contract by the US Citizenship and Immigration Services (USCIS) to...

Interview and Interrogation Training: Preparation for Development of the Admission

Sometimes when we conduct an investigation, we're so focused on the specific incident or type of crime that was committed that we forget to think outside the box about what else that person could have done. Check out this week's video tip for more.

Interview and Interrogation Training: Keys to the Written Statement

Often, at the end of an interview, we as the interviewers become mentally drained and exhausted. As a result, we sometimes take shortcuts on the written statement. That's really a dangerous and costly mistake. Check out the video tip for this week - and check out a bonus tip from the archives!

Interview and Interrogation Training: Investigative Prep Question Structure (Part 4 of 4)

Prior to walking in and having the conversation, many people, especially those who have certifications, can define the differences between a fact-finding question and a behavioral question–yet still sometimes during the interview, misplace these.
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