Tag: wz
Interview and Interrogation Training: Emphatic Denials
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI is discussing one type of a verbal resistance a subject...
Interview and Interrogation Training: Developing a Behavioral Norm
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI provides for us the importance of establishing a baseline or...
Interview and Interrogation Training: Attitudes and Biases
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the potential issue that interviewers can possess regarding an...
Interview and Interrogation Training: Identifying Rationalizations While Building Rapport
This week Dave Thompson, CFI shares with us some thoughts on identifying rationalizations during the rapport-building process.
Most interviews begin with a short rapport-building approach...
Wicklander-Zulawski & Associates’ Veteran Leaders Officially Take Ownership of Company
Two WZ senior partners and interviewing veterans, Shane Sturman, CFI, CPP and Wayne Hoover, CFI, have purchased the remaining shares of the industry-leading interview...
IAI’s Holiday Survival Kit Saves Interviewers Everywhere
The International Association of Interviewers (IAI) launched its Holiday Survival kit today saving interviewers everywhere from the holiday rush by providing valuable webinars, video...
NRF Protect 2015: IAI Wants to See Your Poker Face
The International Association of Interviewers (IAI) wants to see your poker face at this year’s NRF Protect Loss Prevention Conference and Expo, June 23-25...
Wicklander-Zulawski Expands to Mexico, Brings Local Expert On Board
Wicklander-Zulawski & Associates, Inc. (WZ), a consulting and training company for interview and interrogation techniques, is broadening its operations in Mexico and bringing Juan...
W-Z Unveils New Distance Learning Modules
Wicklander-Zulawski & Associates (WZ) unveil new Distance Learning modules that incorporate instructor-led webinars with computer-based training as part of its newly packaged curriculum guide,...
Implementing an e-Learning Strategy for Loss Prevention Training
In today’s economy, cutbacks, downsizing, and store closings have become a common means to streamline the bottom line of today’s retailers. Nowhere more than...