This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Angela Nino, CFI discussing common ways that interviewers can back out of an interview.
There are many reasons why we may want to back out of our interviews to include personal safety, time limits, medical concerns, continuous denials, and of course if the subject is innocent. In every interview situation, we should always treat employees with respect and dignity for any number of reasons, and when the employee is returning to the sales floor this is particularly important. We can accomplish this by using the selective interview to make the subject feel like they are part of the investigation. Angela discusses how to approach this type of interview and provides some tips on how to better manage these situations.
http://www.youtube.com/watch?v=JZemorbhWIc
Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.
By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in Law Enforcement, Loss Prevention, Security, Asset Protection, Human Resources, Auditors or anyone looking to obtain the truth.
To learn more about interview and interrogation training and how you can further develop your professional skill sets, please visit www.w-z.com or www.certifiedinterviewer.com for additional information.