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Tag: workplace violence

writing an incident report

Getting Your Employees Comfortable with Writing an Incident Report

Here is a quick-and-dirty guide to instructing employees on the proper techniques of writing an incident report: a key loss prevention skill that is critical to professional growth.
security lawsuit

A Security Lawsuit Is a Legal Landmine

Nine seconds after three armed men entered a convenience store in Rochester, NY, one of them shot security guard Brian Brown in the face. “Thirty-six pellets went into my eye, the rest went into my head,” he told local WHAM 13 News. “They’re still in there.”
hostile workplace

The Real Danger of a Hostile Workplace

Loss prevention and asset protection teams need to track and analyze incidents and investigate complaints of workplace harassment and bullying for any suggestion that race or ethnic discrimination is a contributing cause.

Background Screening for Violence Prevention: What Checks Do Retailers Make? Are They Enough?

In the nation's third workplace shooting in 24 hours, a temporary worker at a Rite Aid distribution center in Aberdeen, MD, opened fire on her coworkers, killing three and wounding several others before shooting herself.
Professional Development, In-store audit crisis management team structure, walmart store policy when prosecuting shoplifter security cameras

Your Crisis Management Team Structure Must Consider Human Emotion

An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees and customers. These are just some of the critical incidents that I have been a part of managing.

People On the Move: September–October 2018

Brent Smerczynski, LPC was promoted to corporate asset protection manager of operations, safety, and regulatory compliance, and Lauren Freede was promoted to asset protection...
security survey

5 Tips for Conducting a Security Survey That Could Lead to More Value for...

There are obvious ways to reduce the cost of security audits—piggybacking on other store audits, for example. But how else might retailers receive better value from store security reviews?
Workplace anger

The Key to Resolving Workplace Anger

As much as individuals may struggle with anger in their personal lives, anger is even more challenging when it is felt and expressed—even nonviolently—in the workplace.
loss prevention issues

Loss Prevention Issues in Recent Research

Academics who examine crime and security-related issues aren’t always seeking practical solutions, but some recent research studies have pragmatic applications and impart actionable advice on relevant LP issues.
workplace abuse

Is Workplace Abuse by Customers on the Rise?

Faced with rising rudeness, the mission to protect personnel assets from violence seems increasingly complicated. So what can retailers do about it?
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