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Shoplifting Response, Reaction, and Recourse

Since the earliest days of organized retail, there has been a recognition of the unique exposure that retailers have to crime and loss. We...
active shooter response, threat assessment

How to Make a Good Threat Assessment Better

A review of one recent mass shooting incident suggested some valuable questions that a retailer can ask to identify potential flaws in its procedures for handling potentially dangerous store associates.

Interview and Interrogation Training: Risks of Being Too Specific

It's important, when you strategize your introductory statement, that we keep it non-confrontational and general enough to get the optimal way for you to get the most amount of truth from that conversation. Learn more in this week's NEW video tip.
active threat response

Active Threat Response: Keys to Success

A fortunate trend stemming from unfortunate roots is a movement for companies to get ahead of the curve of active threat response.

How Our Memories and Perspectives Are Shaped by Social Media

Have you ever wondered what psychological impact social media has on us? More specifically, how does it affect our perspectives and memories? Social media...

Interview and Interrogation Training: Preparation for Development of the Admission

Sometimes when we conduct an investigation, we're so focused on the specific incident or type of crime that was committed that we forget to think outside the box about what else that person could have done. Check out this week's video tip for more.
writing an incident report

Getting Your Employees Comfortable with Writing an Incident Report

Here is a quick-and-dirty guide to instructing employees on the proper techniques of writing an incident report: a key loss prevention skill that is critical to professional growth.
security lawsuit

A Security Lawsuit Is a Legal Landmine

Nine seconds after three armed men entered a convenience store in Rochester, NY, one of them shot security guard Brian Brown in the face. “Thirty-six pellets went into my eye, the rest went into my head,” he told local WHAM 13 News. “They’re still in there.”
hostile workplace

The Real Danger of a Hostile Workplace

Loss prevention and asset protection teams need to track and analyze incidents and investigate complaints of workplace harassment and bullying for any suggestion that race or ethnic discrimination is a contributing cause.
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