Tag: wicklander-zulawski
Interview and Interrogation Training: Investigative Prep Rationalizations (Part 2 of 4)
I want to challenge you to broaden your scope when it comes to rationalizations. Think through different topics and rationalizations that you would be willing to wear in public: things like "exhaustion," or "lack of control."
LPM Excellence Recognizes Steve Longo for Partnerships
"Around the age of ten, I started selling software demo kits alongside my dad," said Longo. "He was a brilliant man, passionately building relationships with innovators in the early days of software development, including (name drop) Bill Gates."
Interview and Interrogation Training: Investigative Prep Anticipating Denials (Part 1 of 4)
It's amazing how witty we are when it's twenty seconds too late. But when we're in that room and people are uncomfortable, we need to anticipate both emphatic and explanatory denials, handle them properly, and return to rationalization.
A&F Bolsters Gender Diversity in the Workplace
Global fashion brand Abercrombie & Fitch (A&F) has stitched diversity into the very fabric of the business, stating on its website, "Diversity and inclusion are key to our organization's success."
Interview and Interrogation Training: Investigative Prep Series Introduction
In this week’s Wicklander-Zulawski / International Association of Interviewers interview and interrogation training tip, Brett Ward, CFI, divisional vice president for client relations and business development for WZ, kicks off a four-part series on the investigatory interview process.
Interview and Interrogation Training: Advantages of the Telephone Interview
In the last few years, it seems that more and more organizations are conducting interviews remotely, whether that means over the phone or with the use of some type of videoconferencing tool.
Remaining Engaged and Accountable
Tyson Robertson has more than twenty years of progressive retail experience in loss prevention, physical security, risk management, and multiunit management with a few...
A Lifetime of Learning
EDITOR'S NOTE: Chad McIntosh is the vice president of loss prevention and risk management for Bloomingdale's. He has more than forty years of loss...
Why Good Investigators Fail
Sometimes the mighty fall. Even the most seasoned loss prevention professional can get in a rut or make mistakes based on habit or personal attitudes. Why? Here are the three common reasons.
Interview and Interrogation Training: The SWOT Method
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.