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LP People on the Move: April 2019

Professional advancement and building a successful loss prevention career can mean many things to many different people. For some individuals, it may mean reaching...
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Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
chris-norris-wzvideo

Interview and Interrogation Training: What Is a Participatory Interview?

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
accomplishment-business-new-job

LP People on the Move: March 2019

All of us throughout the LP community are proud of the accomplishments of those who have worked hard and earned a new place along their loss prevention career path.
chris-norris-wz

Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
calendar schedule

6 Upcoming Loss Prevention Conferences and Events

2019 is in high gear, and we're just getting started. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
Chris Norris

Interview and Interrogation Training: Enticement Questions

The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
interview closing statement, interviewer performance

How to Craft a Flawless Interview Closing Statement after an Investigation

A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.
women in loss prevention

How Women in Loss Prevention Really See the Industry

Despite the evolution of the LP industry, it remains a predominantly male environment. Why aren't there more women in loss prevention? Editorial Director Jac Brittain, LPC, decided to find out.

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