Tag: wicklander-zulawski
Loss Prevention Foundation Announces the First 2019 Learning Day
The Loss Prevention Foundation (LPF) has recently announce the first LPF Learning Day for 2019. The one-day seminar will be held Tuesday, March 12, at the University of Indianapolis.
Interview and Interrogation Training: The HR Investigation and Collaboration
We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.
Interview and Interrogation Training: Telling a Personal Story
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.
Interview and Interrogation Training: Rationalizing Without Minimizing
Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.
The International Supply Chain Protection Organization (ISCPO) Appoints Three Members to its Board of...
The International Supply Chain Protection Organization (ISCPO) announced today three new additions to its Board of Directors: Liz D’Aloia – CEO of HR Virtuoso...
Interview and Interrogation Training: Eyes Don’t Mean Lies
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.
Interview and Interrogation Training: Developing Rapport
Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.
Conducting Telephone Interviews for Theft Investigations
How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?
5 Upcoming Loss Prevention Conferences and Events
Happy New Year! This is the time of year when everyone's getting organized for 2019. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
LPM Insider’s Top 5 Loss Prevention Technology Articles of 2018
In 2018, readers wanted to know more about Rite Aid's crowdsourcing investigations tool, the top (FREE) tools to help with social media investigations, and what it's like to find and buy EAS detachers online as a shoplifter, among other technology topics.