Tag: wicklander-zulawski

Rationalizing and allowing a subject to save face is a very powerful tool. We want to make sure we're doing it the right way. My challenge to you is: have you evolved in the way you deliver and understand the risks and importance of rationalizing with your subjects?

The commonly used phrase "human lie detector" is a worrisome phrase. It's worrisome when people think they can identify truth or deception simply based off somebody brushing lint off their shoulder.

If a subject sees a stack of CDs or flash drives, that might cause them to ask you, "Hey, what's on those? Can I see those?" We prefer to not release evidence to the subject in an effort to help substantiate a confession and make sure the admission can be preserved.

Loss prevention has evolved significantly over the past several decades. Today's loss prevention professionals are expected to be multidimensional, open minded, global thinking, enterprising,...

The LPM "Magpie" Awards offer a means to celebrate industry accomplishments on an ongoing basis, recognizing the loss prevention professionals, teams, solution providers, law...

When we rationalize with a subject, what we do is allow the subject to save face. We show understanding by realizing that sometimes good people make bad decisions because of outside pressures.

How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission?

Any words that are associated with harsh consequences or punishment should be avoided, as this would only increase the level of fear that the subject has.

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."

If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.