Tag: shrinkage

External theft, internal theft, and operational errors are made worse by poor hiring practices and high employee turnover. Learn more in this article.

When it comes to retail theft, the industry—and the media—tend to focus on more prominent brands with more stores and revenue that are accountable to shareholders. But shrink from theft significantly impacts small-to medium-sized (SMB) retailers, which operate on narrower margins.

This article focuses on fundamental influences that can be managed regarding shrink, and common characteristics of a high shrink store.

Understanding how to calculate shrinkage in retail is important. However, understanding why it is important to control these results and how we can impact company profitability by both improving sales and controlling retail shrinkage is the key to success.

Shrink isn’t a cause—it’s an effect. It’s an outcome that goes well beyond the concept of bad guys stealing from our stores. Taking action to build awareness and understanding is essential to the success of your business. Here are some common characteristics in high-shrink stores.

What we say, how we say it, and what we’re doing when we say it combine to create great messages—or messages that are forgotten...

Understanding how to calculate shrinkage in retail is important. However, understanding why it is important to control these results and how we can impact company profitability by both improving sales and controlling retail shrinkage is the key to success.

Since its introduction in 2016, the Total Retail Loss concept has received critical acclaim across the globe, stimulated debate about what constitutes retail “loss,” and discussion about what the future role of the LP function might be. New research addressed how it has been implemented, its effectiveness, and what changes to the theory are required.

As the old cliché goes, there’s not a finish line, and for me it’s really about constantly trying to build on the success you’ve had and learning from the mistakes you’ve made. Believe me, you will make mistakes, but recognize you won’t make any if you don’t try.

Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.