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The crime of shoplifting is as old as shopping itself. The first documented cases of shoplifting took place in 16th-century London and involved groups of men called “lifters” (early organized retail crime?).
While the new “anti-establishment” world is rejecting globalization, will retail CCTV technology integration provide the panacea to retail risks?
Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud.
Strong customer service is one of our most effective tools and most proactive means to control theft and other losses on the retail selling floor.
The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.
At some point in your retail loss prevention career, if you haven’t done so already, you will be called upon to help make procurement decisions on new technology, such as electronic article surveillance (EAS) or video surveillance.
While there are famous cases of psychopathic individuals committing crimes, the majority of criminals have a conscience that’s functioning just fine. Without deploying careful defense mechanisms, the cognitive dissonance caused by their guilt would eat them alive
Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.
During this critical time of year, every possible step that we can take to ensure a successful season must be planned and prepared, including our loss prevention plan.
The Loss Prevention Research Council conducts more than 100 in-person interviews with active shoplifters each year. Much of what they say pertains to whether they see/get/fear a particular theft deterrent.