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A growing body of research links loss prevention staff attitudes to the training they receive. How else should managers handle negativity in the workplace?
According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.
Leveraging the Loss Prevention Research Council's (LPRC's) five zones of influence framework, many retailers implement solutions at each layer of the zones to reduce opportunities or incentives for violence.
Loss prevention executives have a responsibility to stay plugged into the threat-communication network, such as through a local joint terrorism task force and via contact with industry counterparts and law enforcement.
The holiday season is a wonderful time of year for many, but for loss prevention officials, there is no rest. No other time of...
Nine seconds after three armed men entered a convenience store in Rochester, NY, one of them shot security guard Brian Brown in the face. “Thirty-six pellets went into my eye, the rest went into my head,” he told local WHAM 13 News. “They’re still in there.”
The convenience of today's app-driven world is all around us. Whether we're on the road, ordering a ride or mapping a route, or at work, creating notes, scheduling a meeting, or getting a reminder that we have a meeting, the convenience is there.
EDITORS NOTE: Kevin Valentine, CFI, LPC, retired at the end of 2017 as senior vice president of internal audit, loss prevention, and enterprise risk...