Tag: retail industry
Managing Response to Protest Campaigns Against Retailers
In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...
Leveraging People, Technology, and Relationships
The core of this article focuses on the impact of cutting-edge technology and technical analysts working in Hollywood Entertainment’s loss prevention department. However, these...
Internet Fraud—How the Web Is Changing LP
The bust ended on a familiar enough note. At a dusty border crossing in San Ysidro, California, a young woman was recently arrested by U.S. postal...
Solving Multiple-Suspect Thefts
Early in my career, I investigated many multiple-suspect thefts with a less than satisfactory case resolution. Not being able to identify the primary culprit...
Monitoring and Securing Cargo with Electronic Padlocks
Many of us in the loss prevention world can attribute our roots to the fundamental, foundational role of store detective. As a detective, the...
Stopping Theft with the Click of a Mouse
Detecting internal theft at JCPenney has leap-frogged into the 21st century. Just five years ago, attempting to identify possible fraudulent refunds meant that every...
Planning for Terrorist Attacks Against U.S. Retailers
The attacks on America on September 11 revealed weaknesses in our systems for national security. The terrorists who carried out the atrocities on that...
Continuing Education and Development for Senior LP Executives
In today’s highly competitive marketplace, the fastest and surest way to improve operational results is through increasing the productivity of your organization’s assets. In...