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LP People on the Move: April 2019

Professional advancement and building a successful loss prevention career can mean many things to many different people. For some individuals, it may mean reaching...
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Friendly Associates Function as Theft Deterrents

Strong customer service is one of our most effective tools and most proactive means to control theft and other losses on the retail selling floor.
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Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
inventory shrinkage definition

Beyond the Usual Inventory Shrinkage Definition: Total Retail Loss

There is little consensus on what constitutes “loss” within the retail world nor how it should be measured. The terms “shrinkage” and “shortage” have been loosely applied to encapsulate some of the areas that generate loss, but they are not terms enjoying a clear and agreed-upon definition across the sector.
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Then What? 7 Tips for Post-Incident Management

Retailers also need a post-incident management game plan for when the waters recede and the immediate threat is squelched. Is your retail organization ready for the “Then what?”
ethical standards in the workplace

Ethical Standards in the Workplace

Above and beyond your obligations to protect company assets, reduce shortage and enhance profits, you are expected to set an ethical example for others to follow.
armed robbery prevention safe

Armed Robbery Prevention—When It’s an Inside Job

As long as a retailer’s doors are open for business, there is risk of of a store robbery. If this is the case, how are we to be proactive in armed robbery prevention?
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Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
retail theft statistics

Shedding Light on Retail Theft Statistics

The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.
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6 Steps for Preventing Employee Theft of High-Value Property

To the extent possible, it’s good to keep high-value assets and critical material separate from employees, but that’s not always practical.

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.