Home Tags Loss prevention security

Tag: loss prevention security

LP People on the Move: May 2019

Huge congrats to these LP professionals on their recent career moves.
tammy clarkvideo

Interview and Interrogation Training: The Letter of Explanation

A common question that comes up in training seminars is: "How the heck do we get that written statement?"
what does a loss prevention associate do

What Does a Loss Prevention Associate Do?

Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud.
chris-norris-wzvideo

Interview and Interrogation Training: Developing Admission

With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
chris-norris-wzvideo

Interview and Interrogation Training: The Participatory Interview Video Series

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
tammy clarkvideo

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
chris-norris-wzvideo

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
loss prevention staff

How to Maintain a Positive Outlook among Your Loss Prevention Staff

A growing body of research links loss prevention staff attitudes to the training they receive. How else should managers handle negativity in the workplace?
chris-norris-wz

Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
supply chain

How to Analyze Retail Shortage Control Measures in the Supply Chain

The bedrock upon which healthy retailers are built is the supply chain that provides the goods to be sold. A retailer’s competitiveness, then, or lack thereof, is in measurable part a reflection of the extent to which these avenues of supply are cost effective and efficient.

Stay Updated

Get critical infromation for loss prevention professionals, security and retail management delivered right to your inbox.