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Interview and Interrogation Training: Telling a Personal Story

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.

Interview and Interrogation Training: Rationalizing Without Minimizing

Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.

Interview and Interrogation Training: Eyes Don’t Mean Lies

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.

Interview and Interrogation Training: Developing Rapport

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.
Calendar of Loss Prevention conferences and Events

5 Upcoming Loss Prevention Conferences and Events

Happy New Year! This is the time of year when everyone's getting organized for 2019. Let LPM help you find your next networking opportunity, retail technology expo, or training course.

Interview and Interrogation Training: Proper Dress for an Interview

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Wayne Hoover, CFI, discusses the way that you should dress for your interview with a dishonest associate.

Interview and Interrogation Training: Best Timing for the Interview

This week’s International Association of Interviewers video tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, looking at the best timing for an employee interview.

Interview and Interrogation Training: Assumptive Questions

This week’s International Association of Interviewers interview and interrogation training tips from the archive, provided by Wicklander-Zulawski, feature Wayne Hoover, CFI, looking at the soft accusation assumptive question during an interview.

LPM Excellence Recognizes Chad McIntosh for Leadership

"Perfect your interpersonal communication skills, distinguish yourself, and keep learning and growing daily. Raise your hand for those tough tasks and assignments. Remember, wherever you go, whatever you do, distinguish yourself. Be so good they can't ignore you!"

LPM Excellence Recognizes Wayne Hoover for Partnerships

"If you don't have the answer or the service that helps your partners, go find it for them and share it, so they know you're there to help them be successful."

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