Choosing to show restraint, to allow a shoplifter walk away, and to accept the outcome of loss is a tough decision for an LP professional to make—especially when you’re faced with insults, threats, or simply frustration at the perceived injustice. Read More
Tag: loss prevention personnel
By Bill Fox
Common flashpoints for retail conflict and violence include confronting suspected thieves, refusing sales, and dealing with antisocial behavior. Nothing new here, but the prevalence of each appears to be increasing. Read More
An analysis of biometric data from FaceFirst recently revealed that repeat shoplifters are more organized and aggressive than previously known, striking the same retailer multiple times across several locations.
In a shoplifting recidivism study of biometric data spanning a six-month period, FaceFirst found that 60 percent of known shoplifters were detected Read More