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The Many Ways Customer Service Impacts Retail Revenues

Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.
customer service theft deterrents

Friendly Associates Function as Theft Deterrents

Strong customer service is one of our most effective tools and most proactive means to control theft and other losses on the retail selling floor.
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Counterintuitive Strategies for the Successful Loss Prevention Director

There is no universal secret to professional development success. Still, there tend to be commonalities among LP leaders who gain recognition within their organizations. And they’re not always what you’d expect.
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Loss Prevention Jobs in Illinois

Brought to you by LPjobs, here are just some of the loss prevention jobs that are available in Illinois.
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Loss Prevention Jobs in Utah

This list shows the latest opportunities for LP professionals in the Utah area.

Byron Smith Named Chairman of the International Supply Chain Protection Organization

The start of the new year brings about some exciting changes with ISCPO’s leadership and board of directors. Byron Smith, CFI, LPC, who has served...
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LPM Insider’s Top 5 Professional Development Articles of 2018

LPM Insider readers wanted to know more about keeping talented associates, the RILA AP conference, and the collaboration between LP and IT in 2018.

NCR Acquires StopLift, Gains Powerful Anti-theft Solution for Self-Checkout

NCR Corporation recently announced that it has acquired StopLift Checkout Vision Systems, a leader in intelligent computer vision systems, to combat theft in the...

Helping the Enterprise, Helping LP

The upheaval in physical retail has had multiple ramifications for loss prevention professionals, but perhaps none more pronounced than its impact on which projects LP should advocate.
Electronic Article Surveillance Source Tagging, eas tag

Electronic Article Surveillance (EAS) Source Tagging: 20+ Years of Innovation

Every so often, a simple idea catches the imagination, fervor, and engagement of a group of people and is developed into a successful practice that revolutionizes a business. Electronic article surveillance (EAS) source tagging is definitely one of those.

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