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The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud.
There is no universal secret to professional development success. Still, there tend to be commonalities among LP leaders who gain recognition within their organizations. And they’re not always what you’d expect.
Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.
Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.
When building a successful loss prevention department, our objectives must be attentive to the ultimate goals of the company and needs of the business.
We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.