Tag: loss prevention certifications

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.

How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?

Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.

We all know that volunteering is a good thing for furthering our careers in loss prevention in terms of visibility to company leadership and demonstrating that you are willing to go above and beyond. However, many people who volunteer don’t truly participate.

Long before a retailer opens shop in a far-flung destination, key personnel will need to make repeated travel to those locations. Keeping them safe during those excursions is a legitimate concern. This post offers some business travel safety tips for retail ops and LP pros on the go.

These 12 industry leaders are on the nice list. Despite their demanding schedules, they still saw the value and took the time to obtain this key credential.

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Wayne Hoover, CFI, discusses the way that you should dress for your interview with a dishonest associate.

Who could have imagined, 30 years ago, that computers would become the support system of virtually everything we do? A good example of this can be found in the realm of supply-chain security.

This week’s International Association of Interviewers video tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, looking at the best timing for an employee interview.