Tag: loss prevention certifications

Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.

Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent, while the nation’s overall population has risen by a comparatively modest 37 percent.

At some point in your retail loss prevention career, if you haven’t done so already, you will be called upon to help make procurement decisions on new technology, such as electronic article surveillance (EAS) or video surveillance.

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.

How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?

Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.

We all know that volunteering is a good thing for furthering our careers in loss prevention in terms of visibility to company leadership and demonstrating that you are willing to go above and beyond. However, many people who volunteer don’t truly participate.

Long before a retailer opens shop in a far-flung destination, key personnel will need to make repeated travel to those locations. Keeping them safe during those excursions is a legitimate concern. This post offers some business travel safety tips for retail ops and LP pros on the go.

These 12 industry leaders are on the nice list. Despite their demanding schedules, they still saw the value and took the time to obtain this key credential.