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Tag: investigative interview

retail employee theft

How to Expand Admissions in Employee Theft Cases

It is rare for an associate to be caught the first time they engage in dishonest behavior. When a person is caught the very first time they steal, it is likely they have been involved in a pattern of theft activity elsewhere.

The Evolution of Interviewing

It’s 1930. You’ve just been arrested for a crime, and two extremely intimidating detectives are walking you into a cold, dark, soundproof interrogation room. What comes next more closely resembles something you might find on a medieval museum tour rather than what we deem acceptable practices in 2020.
wicklander-zulawski training

Wicklander-Zulawski Awarded Contract by the U.S. Citizenship and Immigration Services for 60 Investigative Interviewing...

Wicklander-Zulawski & Associates, Inc. (WZ) recently announced the company had been awarded a three-year contract by the US Citizenship and Immigration Services (USCIS) to...
investigative interviewing

Investigative Interviewing Lessons from the Experts

Investigative interviewing techniques include profiling, anticipating problems, and asking what the fact giver wants to know.
investigative interviewing tips

Practical Investigative Interviewing Tips to Improve Your ORC Investigations

The increase in organized retail crime (ORC) activity has prompted many retailers to invest in tools and technologies to protect their merchandise. Partnerships between...

Random Lessons from the Room: Part Two

This is the second in a series of articles where we will discuss lessons that we have learned over the years while interviewing tens...
voluntary confession, employee investigation procedures

The Voluntary Confession Is Critical

Using threats or promises—whether implicitly or explicitly—in an investigative interview is a questionable practice. Not only does the use of threats or promises to...
interview and interrogation techniques, WZ

Interview and Interrogation Techniques in ‘Making a Murderer’

There are several theories and strategies when it comes to the practice of investigative interview and interrogation techniques. In the past several decades, this...
Investigative Interview, recording interviews

Should You Record an Investigative Interview with an Employee?

Should investigative interviews of potentially dishonest employees be recorded? Loss prevention executives offered a variety of opinions in the most recent Interviewing column in...

To Record or Not to Record: Part 2

In this column we will attempt to set the stage for how one might deal with organizational resistance to recording employee interviews. We asked...
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