Tag: IAI

We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.

Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.

Solution providers offer a wide spectrum of mission-critical products and services designed to help meet the rising demands of the asset protection function and...

Solution providers offer a wide spectrum of mission-critical products and services designed to help meet the rising demands of the asset protection function and...

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.

Happy New Year! This is the time of year when everyone's getting organized for 2019. Let LPM help you find your next networking opportunity, retail technology expo, or training course.

Employee lawsuits over bag checks, expanding theft admissions, and the reasons why good investigators fail: these topics were of great interest to LPM Insider readers this year.

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Wayne Hoover, CFI, discusses the way that you should dress for your interview with a dishonest associate.