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Nearly 180 million Americans shopped during the five-day holiday period from Thanksgiving Day to Cyber Monday, according to the National Retail Federation and Proper Insights & Analytics’ annual survey, released today.
Already needing to contend with unusual supply, transportation, and labor challenges this holiday season, retailers will also face the annual uptick in theft and fraud.
Imports at the nation’s congested container ports are expected to remain at near-record levels for the remainder of the year.
The NRF is forecasting that 2021 holiday retail sales during November and December will grow between 8.5 and 10.5 percent over 2020.
A new survey of more than 1,000 consumers shows that 64 percent of shoppers use BOPIS methods, a nearly 23 percent increase in just six months.
The survey found that more people are planning to shop in-store, even as the level of concern around in-store shopping remains the same.