Tag: employee theft
How to Increase Traffic Without Compromising Retail Store Security
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase...
Reduce Employee Theft by Removing Opportunity
Not every solution needs to feed into the crime prevention arms race. An important foundation, say researchers and industry experts, is for retailers to assess whether their basic control policies and procedures might be inadvertently contributing to employee dishonesty.
Does Employee Monitoring Technology Change Staff Behavior?
Does technology-based employee monitoring reduce misconduct? Does it dampen or enhance worker productivity? What do you think?
Interview and Interrogation Training: Investigative Prep Rationalizations (Part 2 of 4)
I want to challenge you to broaden your scope when it comes to rationalizations. Think through different topics and rationalizations that you would be willing to wear in public: things like "exhaustion," or "lack of control."
Interview and Interrogation Training: Investigative Prep Anticipating Denials (Part 1 of 4)
It's amazing how witty we are when it's twenty seconds too late. But when we're in that room and people are uncomfortable, we need to anticipate both emphatic and explanatory denials, handle them properly, and return to rationalization.
Interview and Interrogation Training: Investigative Prep Series Introduction
In this week’s Wicklander-Zulawski / International Association of Interviewers interview and interrogation training tip, Brett Ward, CFI, divisional vice president for client relations and business development for WZ, kicks off a four-part series on the investigatory interview process.
Interview and Interrogation Training: Advantages of the Telephone Interview
In the last few years, it seems that more and more organizations are conducting interviews remotely, whether that means over the phone or with the use of some type of videoconferencing tool.
A Lifetime of Learning
EDITOR'S NOTE: Chad McIntosh is the vice president of loss prevention and risk management for Bloomingdale's. He has more than forty years of loss...