By Wicklander-Zulawski and Associates
In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?” Read More
By Loss Prevention Media Staff
Employee theft scheme: $42K
Shoplift to ID theft ring
AI fights CC fraud
LP assaulted
High speed chase
Bag fees raising crime Read More
Implementing targeted theft-deterrent strategies depends on consistent record-keeping, organization, and pattern recognition. A data-driven incident management process is the only way to keep pace with an extremely adaptable foe. Read More
By Wicklander-Zulawski and Associates
It’s important, when you strategize your introductory statement, that we keep it non-confrontational and general enough to get the optimal way for you to get the most amount of truth from that conversation. Learn more in this week’s NEW video tip. Read More
By David Speights, Ph.D., Daniel Downs, Ph.D., and Adi Raz, DBA
Who shoplifts? There is no typical profile of a shoplifter. Based on our experience of interviewing offenders, shoplifters can be male or female, of any race, as young as five or well into their seventies. Read More
By Wicklander-Zulawski and Associates
Sometimes when we conduct an investigation, we’re so focused on the specific incident or type of crime that was committed that we forget to think outside the box about what else that person could have done. Check out this week’s video tip for more. Read More
By Nick Arenas
Given that restaurants operate on incredibly narrow margins, it is important to identify and reduce the opportunities for employee theft. Here are five common ways in which dishonest employees steal from restaurant owners and customers. Read More
By Wicklander-Zulawski and Associates
Often, at the end of an interview, we as the interviewers become mentally drained and exhausted. As a result, we sometimes take shortcuts on the written statement. That’s really a dangerous and costly mistake. Check out the video tip for this week – and check out a bonus tip from Read More
By Wicklander-Zulawski and Associates
Prior to walking in and having the conversation, many people, especially those who have certifications, can define the differences between a fact-finding question and a behavioral question–yet still sometimes during the interview, misplace these. Read More
Consider this: restaurant security programs require monetary output for potential safety measures, such as buying and installing CCTV cameras or implementing access systems. Such programs also demand an investment of time and effort on the part of the entire organization for activities, such as training security guards or involving multiple Read More
