Significant Inventory Loss Requires Perspective
By Michael Long
Throughout my career, I’ve investigated numerous significant increases in shortage on a multi-store level. In each case, the cause was traced to the distribution process. Read More
Tag: employee theft
Interview and Interrogation Training: Question Formulation for Fact Gathering
By Wicklander-Zulawski and Associates
What’s really important when it comes to fact-gathering interviews is an understanding of question formulation. It’s necessary to understand when to ask an open-ended, expansion, closed-ended, enticement, assumptive, or even echo question. Read More
How Does Memory Work? 3 Stages of Memory Development in Witnesses
How much stock can we put into the information recounted by a witness? Are they remembering everything that they observed? How does memory work, anyway? Read More
Interview and Interrogation Training: Handling Requests
By Wicklander-Zulawski and Associates
Even though we might ultimately deny a request, we don’t want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no. Read More
Solutions Snapshot: Appriss Retail
By Loss Prevention Media Staff
To give retailers the competitive edge they need, Appriss Retail developed a cloud-based data integration platform that pulls data from all sources within the retail organization. Read More
Interview and Interrogation Training: Enticement Questions
By Wicklander-Zulawski and Associates
The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important. Read More
What Causes Shrinkage in Retail? Addressing the 4 Top Causes
By Travis Ray
Not every loss prevention tool fits the needs and budget of every retailer. However, a combination of tactics makes an impact and reduces a store’s shrinkage. Read More
Interview and Interrogation Training: Don’t Take It Personally
By Wicklander-Zulawski and Associates
What we have to remember is that it isn’t personal. It’s not about us. It’s not personal to anyone except the individual who was involved in the incident. Read More
Breaking News in the Industry: February 18, 2019
By Loss Prevention Media Staff
Employee arrested for $19K in 2 days
Shoplifter gets 3 years
Samsung opening retail stores
Trio of Fraudsters arrested
Tips get suspect 3 years
Closing 2,300 shoe stores Read More
Interview and Interrogation Training: Why Victims Don’t Report
By Wicklander-Zulawski and Associates
Here’s one unfortunate reason: “If I work in a building with 500 people, surely somebody else will say something. It doesn’t have to be me.” Read More