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Significant Inventory Loss Requires Perspective
Throughout my career, I've investigated numerous significant increases in shortage on a multi-store level. In each case, the cause was traced to the distribution process.
Interview and Interrogation Training: Handling Requests
Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
Solutions Snapshot: Appriss Retail
To give retailers the competitive edge they need, Appriss Retail developed a cloud-based data integration platform that pulls data from all sources within the retail organization.
What Causes Shrinkage in Retail? Addressing the 4 Top Causes
Not every loss prevention tool fits the needs and budget of every retailer. However, a combination of tactics makes an impact and reduces a store's shrinkage.
Interview and Interrogation Training: Don’t Take It Personally
What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.
Interview and Interrogation Training: Why Victims Don’t Report
Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
The Remote Interview: When Do You Need the Human Touch?
Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques.
Use an Internal Audit Video to Appreciate the Big Picture
Throughout my career, I've seen some outrageous behavior captured on surveillance video. From performance and productivity issues—like employees showing up late and doing personal things on business time—to outright theft, I've seen it all.
Interview and Interrogation Training: The Legality of Interviewing
If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.