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Interview and Interrogation Training: Attitudes and Biases

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the potential issue that interviewers can possess regarding an...

Interview and Interrogation Training: Identifying Rationalizations While Building Rapport

This week Dave Thompson, CFI shares with us some thoughts on identifying rationalizations during the rapport-building process. Most interviews begin with a short rapport-building approach...
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Global Retail Theft Barometer Study Finds U.S. Retail Shrink Up

According to results compiled through the latest Global Retail Theft Barometer study, retail shrink is on the rise in the U.S., and it is...

2015 NRSS Executive Summary

For over twenty years the industry has recognized and used the National Retail Security Survey (NRSS) as a key benchmark for retail loss prevention....

Companies now hiring loss prevention agents

Several companies are currently seeking to hire loss prevention agents around the country. LP agents, also known as loss prevention officers or store detectives,...
Employee suspected of Theft sweethearting

27th Annual Retail Theft Survey Reports Over 1.2 Million Shoplifters and Dishonest Employees are...

Over 1.2 million shoplifters and dishonest employees were apprehended in 2014 by just 25 large retailers who recovered over $225 million from these thieves,...

The Global Retail Theft Barometer

It probably comes as no surprise that shrink remains a significant operational challenge for retailers around the world. That's one top-line conclusion of the...

Criminal Background Checks: Good in Theory, Problems in Practice

One of the longest held axioms in social science is, "The best predictor of future behavior is past behavior." Over the years many employers...
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Taking Control of the Situation – Part I

Ed. Note: This whitepaper is a sample from Victor's upcoming book, tentatively titled Training Ordinary People to be Everyday Heroes. For more information, please...
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2010 National Retail Security Survey Executive Summary

The final report of the 2010 National Retail Security Survey (NRSS) recently has been released in its nineteenth edition and has been posted on...
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