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Interview and Interrogation Training: Who Do You Work For?

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Wayne Hoover, CFI asks who do you work for?...

Interview and Interrogation Training: Emphatic Denials

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI is discussing one type of a verbal resistance a subject...

Interview and Interrogation Training: Developing a Behavioral Norm

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI provides for us the importance of establishing a baseline or...

Interview and Interrogation Training: Attitudes and Biases

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the potential issue that interviewers can possess regarding an...

Interview and Interrogation Training: Identifying Rationalizations While Building Rapport

This week Dave Thompson, CFI shares with us some thoughts on identifying rationalizations during the rapport-building process. Most interviews begin with a short rapport-building approach...
Inventory Shrinkage inventory control job description

Global Retail Theft Barometer Study Finds U.S. Retail Shrink Up

According to results compiled through the latest Global Retail Theft Barometer study, retail shrink is on the rise in the U.S., and it is...

2015 NRSS Executive Summary

For over twenty years the industry has recognized and used the National Retail Security Survey (NRSS) as a key benchmark for retail loss prevention....

Companies now hiring loss prevention agents

Several companies are currently seeking to hire loss prevention agents around the country. LP agents, also known as loss prevention officers or store detectives,...
Employee suspected of Theft sweethearting

27th Annual Retail Theft Survey Reports Over 1.2 Million Shoplifters and Dishonest Employees are...

Over 1.2 million shoplifters and dishonest employees were apprehended in 2014 by just 25 large retailers who recovered over $225 million from these thieves,...

The Global Retail Theft Barometer

It probably comes as no surprise that shrink remains a significant operational challenge for retailers around the world. That's one top-line conclusion of the...
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