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crisis-leadership-storm

Now is the Time to Talk: The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared.
retail crisis

So You’re Planning to Fail Your Next Retail Crisis

Oh, you're not planning to fail? Well, if you're failing to plan, the result will be the same.
Crisis Management Plan

The Best (and Most Practical) Tips to Improve Your Crisis Management Plan

As we all know, a major crisis can arise at any time. It can be natural or man-made, short-lived or having devastating consequences over an extended period, affecting one business or many, and permanently damaging the reputation of some.
corporate travel safety

Your Comprehensive Guide to Corporate Travel Safety

Overseas travel, particularly business travel, can be seen as glamorous by the uninitiated. In reality, it can be fraught with risk. For those climbing Mount Everest, risk is part of the experience, but for the average business traveler, danger should not be part of the trip.
Crisis Management Plan, Crisis Leadership

The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared and crisis leadership is adequately prepared to manage the resultant disruption.
retail disaster recovery plan

Why You Need a Retail Disaster Recovery Plan

Loss prevention team duties don't stop at preventing theft or managing inventory shrink. As evidenced by some of the major news stories of recent...
retail disaster recovery plan

See You in Court

Sure, the headline is meant to grab your attention. But what is more likely is that as a loss prevention leader, your litigation team...
crisis communications

Effective Crisis Communications: Is Your Organization Ready?

Two Sundays ago, America remembered 9/11/2001 on its 15-year anniversary. Many anniversaries are celebrated. This one was not. It was a solemn look back...
Crisis Management

Emotional Factors in Crisis Management

We often talk about business continuity in practical, pragmatic terms. But it’s important to remember that when a crisis hits a company, no matter...
Crisis Response Training

Advanced Crisis Response Training is Required to Handle Protests

In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...

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