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Tag: asset protection specialist

Interview and Interrogation Training: The Legality of Interviewing

If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.

Interview and Interrogation Training: The HR Investigation and Collaboration

We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.

Interview and Interrogation Training: Telling a Personal Story

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.

Loss Prevention Certification: Recently Certified – January 2019

We are pleased to recognize and congratulate an industry leader who recently obtained their LPC certification. Despite their demanding schedule and having other impressive educational credentials, they still saw the value and took the time to obtain this industry-leading LPC credential.

Interview and Interrogation Training: Rationalizing Without Minimizing

Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.

Interview and Interrogation Training: Eyes Don’t Mean Lies

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.

Interview and Interrogation Training: Developing Rapport

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.

The Big Picture: Retail Video Today and What’s Coming Tomorrow

Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.

Loss Prevention Certification: Recently Certified – December 2018

These 12 industry leaders are on the nice list. Despite their demanding schedules, they still saw the value and took the time to obtain this key credential.
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