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Interview and Interrogation Training: Rationalizing in the Third Person

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.

Interview and Interrogation Training: Withholding Evidence

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.
Chris Norris

Interview and Interrogation Training: Enticement Questions

The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
tammy clark

Interview and Interrogation Training: The Letter of Explanation

A common question that comes up in training seminars is: "How the heck do we get that written statement?"
what does a loss prevention associate do

What Does a Loss Prevention Associate Do?

Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud.
chris-norris-wz

Interview and Interrogation Training: Developing Admission

With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
chris-norris-wz

Interview and Interrogation Training: The Participatory Interview Video Series

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
RFID technology radio frequency identification

RFID Technology and Its Use in Asset Protection

RFID technology allows companies to know where in their process any particular asset is, so they can monitor the speed of production, the time of delivery, or any other factor that will help them to see how long their processes actually take—and control assets by knowing where they are at any point in time.
tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
inventory shrinkage definition

Beyond the Usual Inventory Shrinkage Definition: Total Retail Loss

There is little consensus on what constitutes “loss” within the retail world nor how it should be measured. The terms “shrinkage” and “shortage” have been loosely applied to encapsulate some of the areas that generate loss, but they are not terms enjoying a clear and agreed-upon definition across the sector.

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