Retail Leadership Redefining the IMRA
EDITORS NOTE: Sandy Kennedy is president of the newly renamed Retail Industry Leaders Association (RILA), formerly International Mass Retail Association (IMRA). She came to...
Procurement Fraud: Buyer Beware
There is arguably no area more susceptible to fraud than procurement. Why? The answer revolves around a disconnect between how organizations view internal buyers of...
Product Protection—Beyond EAS
What we are attempting to do is add to the tools and practices that will not only move CVS/pharmacy, but the entire retail loss prevention industry forward in...
Biometric Technology: Providing Security and Preventing Loss
The ability to accurately verify a person’s identity is of critical importance in today’s heightened security environment. Whether it is to prevent access to aircraft...
Fitness Balance at Home and on the Road
Balance.
The definition may seem simple at first, but are we talking balance, the verb…or balance, the noun?
When it comes to balance in our lives...
A Generational Shift Is Revolutionizing the Workplace
Just before Labor Day 1993, I started conducting in-depth interviews with employees about work attitudes. Ten years later, I am still working on that...
Trademark Enforcement
In the early part of November 2002, we received a call from an informant indicating she had information on counterfeit Tiffany & Co. merchandise...
From the Super Bowl to the Supermarket
EDITORS NOTE: Jeff Richardson recently retired as vice president of loss prevention and security for Pathmark Stores, Inc. after thirty-two years. He began his...
The Quest for Excellence at Saks Fifth Avenue
EDITORS NOTE:Rosamaria Sostilio is vice president of asset protection for Saks Fifth Avenue. She manages the corporate and field organizations and is responsible for...
Boosting Employee Shrinkage and Safety Awareness in the DC Environment
Four major retailers discovered that reducing losses in their distribution centers (DCs) boiled down to one primary challenge—getting associates to take responsibility and accountability...