This is another in a series of interviews with working LP professionals who have earned their LPQ or LPC certifications from the Loss Prevention Foundation (LPF) to hear in their own words why they pursued certification and how it has benefited their careers.
Why did you decide to pursue certification?
I was seventeen when I started out as a store detective. I worked for a great company and wanted to grow within the organization, but I always hit a road block because I lacked the experience and education. I needed something that would make my resume stand out from the others. Having the certification was that one credential I thought would push me to the top of the list. It shows my desire to learn and grow, it was industry specific, and it gave me the ability to speak the language of the business beyond LP. I was fortunate that the company I worked for provided continuing education benefits to associates. With or without company support though, I was determined to achieve the LPC certification.
Was there something specific that influenced your decision?
Around the time when the LPF was building their foundation for certification, I had the opportunity to be part of a committee that was tasked with helping to develop some of the course content and exam questions. The onsite work sessions gave me the opportunity to network and build new relationships with other LP professionals. What I learned from those conversations with my peers is that our stories were very similar even though our job paths and employers were different. The common issue we faced was that we had no resource for professional courses that were focused on the business as a whole and not just loss prevention. Most importantly, I felt an obligation to myself—how could I sit on a committee and encourage others to go for the certification if I wasn’t certified myself?
How has going through the certification process influenced the way that you approach your job?
Just prior to starting the LPC, I transitioned from the retail sector over to the vendor side due to an acquisition. It was a pretty scary thing at first having lived and breathed LP in retail for thirty years and now finding myself in a completely different sector. The more I thought about it, the more I realized that this was an opportunity for me to continue using what I learned from my certification.
My current position still involves working daily with clients in the retail sector. In every aspect of my position, I can apply what I have learned through the certification process to my job. From demonstration to kickoff, training, auditing, enterprise-wide analysis, and leading regular meetings, the LPC serves to show my clients that I know and understand all aspects of their business. I always get excited and acknowledge when I notice the LPC next to a customerÕs name during email exchanges. IÕm proud to have that designation next to my name as well.
Do you think certification offers a professional advantage over those that have not been certified?
Absolutely. The certification process was created by LP professionals for the LP community. It is true that some of the course content can be found elsewhere, but these other courses donÕt teach the meat and potatoes of the retail business the way the LPF certification does. Every person that played a part in helping the LPF to grow lived and breathed the retail or LP business, and the value they provided cannot be created by folks that have not walked in their shoes.
Following are individuals who recently earned their certifications.
Recent LPC Recipients
Ignazio Amato, LPC, Shopper Drug Mart
Garrett Atkins, LPC, Ahold USA
Nicholas Bader, LPC, Ahold USA
James Ballard, LPC, Ahold USA
Darin Barton, LPC, Lowe’s
Silvana Baxter, LPC, Ahold USA
Anthony Bickley, LPC, Lowe’s
Jeffrey Bucher, LPC, Lowe’s
Jonathon Burris, LPC, Walmart Stores
Jonathan Carroll, LPC, Brookstone
Damon Chappell, LPC, Lowe’s
Dustin Chenco, LPC, Ahold USA
Ellis Clark, LPC, Lowe’s
Aaron DeVisser, LPC, Walmart Stores
Christopher Duke, LPC, Dots
Stephanie Fedorowicz, LPC, Lowe’s
Rodolfo Galan, LPC CFI, Banfield Pet Hospital
Brad Gilbert, LPC, Lowe’s
Jose Gomez, LPC, Lowe’s
Kevin Graham, LPC, SGBD UK & Ireland
Susan Greco, LPC, Walgreens
Christopher Haye, LPC, Brookshire Grocery
Ryan Haysley, LPC, JCPenney
Christopher Hopkins, LPC, Ahold USA
Nicholas Horst, LPC, Lowe’s
Polly Kelly, LPC, Lowe’s
Gregory Kostura, LPC, Lowe’s
Brenda Lafferty, LPC, Ahold USA
Marc Lambert, LPC, Brookstone
Justin Libecap, LPC, Lowe’s
Beth Link, LPC, Nike North America
Mary-Louise Paucke Lovell, LPC, Lowe’s
Jose Martinez, LPC, Lowe’s
Stephen Melia, LPC
Dayna Mitchell, LPC, Rite Aid
David Neer, LPC, Lowe’s
Todd OÕHara, LPC, Giant Food Stores
Andrew Ramos, LPC, Lowe’s
Jason Richardson, LPC
Michael Riley, LPC, Lowe’s
Ruben Salcido, LPC, Lowe’s
Robert Simonian, LPC, Lowe’s
Devon Sloan, LPC, JCPenney
Scott Snider, LPC, Brookshire Grocery
Bob Straight, LPC, Ahold USA
Jeffrey Tarantino, LPC, Lowe’s
Sarah Torrez, LPC, Aeropostale
Daniel Tucker, LPC, Walmart Stores
Jessica Verran, LPC, Lowe’s
Bradley Weller, LPC, Ahold USA
Shayla Werner, LPC, Rite Aid
Joseph Wojcik, LPC, Lone Star College
Recent LPQ Recipients
William Alvarez, LPQ, Goodwill Industries
Jerry Benabe, LPQ, Goodwill Industries
Scott Brenneman, LPQ, Sheetz
Jorge Checo, LPQ, Gap
Rebeccah Dern, LPQ, Vector Security Services
Damir Gazizov, LPQ, Hermes of Paris
James Jones, Jr., LPQ, Target Stores
Jeff Lee, LPQ, Columbia Sportswear
Philip McCormick, LPQ, Pet Supermarket
Walter Miley, LPQ, Goodwill Industries
Andre Miller, LPQ, Rite Aid
Brandon Schultz, CFI, LPQ, Bartell Drugs
Brandon Smith, LPQ, Walmart Stores
Raulston Tucker, LPQ, TJX
Richard Turner, LPQ
Elizabeth Zavala, LPQ, HEB/Central Market