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Uniformity?

Ever wonder what it would be like if every time we opened a bottle of our favorite cola it tasted different? Would we be...
retail loss, inventory shrinkage definition

Beyond Shrinkage: Introducing Total Retail Loss

A major new report published by the Retail Industry Leaders Association (RILA) puts forward a dramatically different way of thinking about the problem of...

Should You Pay for Security Technology the Same Way You Pay for Theft?

Discussions of changes in retail security technology typically revolve around enhanced functionality and the latest bells and whistles. But there is another way in which loss prevention technology is evolving—the manner by which retailers pay for it.
loss prevention technology

Making the Most of Loss Prevention Technology, Part 4

Technologies do not manage themselves; they need to be managed with equal passion and energy at all the key stages of their life cycles,...

IAI Now Accepting Nominations for 2017 CFI of the Year Award

The International Association of Interviewers (IAI) is accepting nominations for the 2017 “CFI of the Year” award. Criteria The criteria for an individual to qualify for...
Redefining Shrinkage—Four New Buckets of Loss

Redefining Inventory Shrinkage—Four New Buckets of Loss

What does inventory shrinkage mean to you? For most companies, the answer to this question would be obvious: a significant problem, and usually something that...
online fraud

Online Fraud Protection

Online retailers have a significant probability of being the intended target of order fraud. An online buyer has the perception of anonymity, which makes...

Interview and Interrogation Training: Types of Cases for Telephone Interviews

This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing types of cases for telephone...

McDonald’s to Host IAI’s 2017 Elite Training Day with Keynote Speaker Lisa Mitchell

The International Association of Interviewers (IAI) is proud to announce the location of the 2017 Elite Training Day. McDonald’s Headquarters, affectionately named Hamburger University,...
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