David O’Brien Named Director of Human Resources-Retail at Duluth Trading Company
David O’Brien was named director of human resources-retail with Madison, Wisconsin based Duluth Trading Company. O’Brien is the former senior director of asset protection,...
Mid-Week with Jim Lee: R & R (Young People, Pay Attention)
If you're a young person in this business and think you have to work seven days a week—or even six—you are sadly mistaken. Don't confuse work effort with work results.
Why You Should Use an Investigation Timeline
As cases become more complex with interwoven events, meetings, and people, the interviewer needs a simplified approach to help remember and understand the case.
5 Tips for Conducting a Security Survey That Could Lead to More Value for...
There are obvious ways to reduce the cost of security audits—piggybacking on other store audits, for example. But how else might retailers receive better value from store security reviews?
Shopper Claims Emergency Door Would Not Open during Store Shooting
At least one shopper claims she was unable to escape a Las Vegas Ross store after a rear emergency door would not open during...
JOANN Stores Implementing ShopperTrak Analytics to Improve Customer Experience
Tyco Retail Solutions recently announced JOANN Stores, LLC will be rolling out the ShopperTrak in-store traffic analytics solution to provide insights for the company’s...
Gift Card Cloning
Twenty hours of Internet searching sparked an idea that led to one fraudster stealing $6,000 from local stores and causing numerous customers to be stuck with useless gift cards they had legitimately purchased or received as gifts.
Security Guard Shot by Police after Firing Shots at Store Manager
Las Vegas police say that a Ross Dress for Less security guard got into an argument with a store manager, went to his car...