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Listen Up: Internet Chatter Can Be Extremely Important

Mindless though most Internet chatter is, paying attention to what is being said online has become critical for retailers today—to protect brands, avert threats, respond to crisis, and improve store operations. Most recently—and dramatically—the imperative was underscored when multiple active shooter plots against retailers were averted after threatening online posts came to light.

Video: ‘Shoplifter’s Shocking Escape’ Turns Violent

Investigators released surveillance video Monday as they work to identify a man who threatened a Best Buy employee with a knife and pepper spray...

Suspect Attempts to Run Over Police Officer Trying to Detain Him for Theft

30-year-old Joseph Kelly was recognized by a loss prevention employee the moment he entered a Home Depot on August 15 as a habitual thief,...

Legal Maneuver Makes Minor Theft Charges Serious Crimes Punishable by Prison Time

Minor petty larceny charges often become felonies punishable with prison time under a policy retailers employ against shoplifters, according to a new report from...

Employee Accused of Racking up $10K in Charges on Customer’s Credit Card

In Alaska, the Fairbanks Police Department received a complaint in July from a man who said he received a bill for $10,260.39 bill on...

Video: ‘Apple Needs to Do More’ as Store Robberies Continue

Police in California are looking for three suspects after the Apple store in Hillsdale Mall in San Mateo was robbed, Thursday night. The suspects...

Emily Kuhn Named Association Manager at the International Association of Interviewers

Emily Kuhn has been named association manager with the International Association of Interviewers. Kuhn is a seasoned association professional who brings 20 years of...

Why Reading the Safety Guide is Fundamental to Keeping Stores Accident Free

There are a lot of challenges that American retailers face these days. Among them is one that continues to impact their bottom line—safety-related lawsuits. This is incredibly frustrating because it is completely preventable if only store-level employees would stick to the rules.

Shoplifting Blitz Nets 12 Arrests

A dozen people were accused of stealing close to $1,000 worth of goods from the Walmart Supercenter, in Niagara Falls, New York, during a...
shoplifter at work, how to catch someone stealing

Couple Arrested for 21 Thefts

A man and woman who police believe are responsible for 21 thefts of Valley Ulta, Sephora, and TJ Maxx stores have been arrested. Court records...
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