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Ask the Expert: BORIS, BOPIS, and Risk

Retailers who have offered “buy online, pickup in store” (BOPIS) and “buy online, return in store” (BORIS) are looking for ways to continue to improve their customer experience through better processes. Retailers who are just venturing into these waters are wise to learn about new best practices.
exacqVision

VIDEO: Shows 5 Brazen Thieves Heist Armloads of Apparel and Shoes

A group of men in California brazenly stole from a Nike store on Monday — simply walking out with shoes and apparel by the...
shoplifting handcuffs

3 Arrested for Stealing $800 in Merchandise

Three Washington men in their 20s were arrested over the weekend after they stole about $800 in merchandise from JCPenney at Capital Mall, charging...

FBI Busts $6M iPhone and iPad Counterfeit Ring

The FBI busted a counterfeit ring centered on iPhones and iPads that reportedly cost Apple over $6.1 million. The scheme involved importing more than...

Arrests Made in More than Half of 825 ‘Organized Retail Crimes’

In North Carolina, the Charlotte-Mecklenburg Police Department said their task force focusing on organized retail crime has worked more than 800 cases this year......

RILA President Sandy Kennedy Announces Retirement

Retail and Washington, DC, veteran Sandy Kennedy recently announced her plans to retire at the end of 2019 after 17 years as president of...

VIDEO: Thief Drags Woman down Escalator as He Tries to Take Her Purse

Surveillance video from a Texas mall shows a man dragging a woman down an escalator as he tries to take her purse. The incident...
disgruntled employee

Good Boss or Bad Boss: Which One Are You or Will You Become?

All bosses are a mix of some good and some not so good traits. But I learned something from all of them. The following list includes the personal traits I observed in the good ones and the bad ones over the years.
Loss Prevention Foundation

The LP Foundation Celebrates These Newly Certified LP Professionals

We are pleased to recognize and congratulate those industry professionals who recently obtained their loss prevention certification. Despite their demanding schedule and having other...
designer wallet bag counterfeit

High-End Handbag Heist; Over $40K Stolen

Bellevue, Washington, police are looking for two robbers who threatened a Nordstrom employee and stole hand-bags worth tens of thousands of dollars. The high-end...
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