Tech Support Staffer Stole Billionaires’ Identities
A Texas woman was arrested in late February and charged with stealing the identities of several people, including Houston Rockets owner Tilman Fertitta and...
The Loss Prevention Foundation Announces Securitas as Newest Partner
The Loss Prevention Foundation (LPF) announced its newest Bachelor level scholarship partner, Securitas Electronic Security (SES). This partnership will provide LPQ and LPC certification...
Loss Prevention’s ORC Team Donates Benches to Thank Police
Members from The Home Depot loss prevention department recently commissioned honorary benches to be displayed at Escondido’s (California) Police & Fire Headquarters. The benches...
Addressing Both Red and Green Customers in Zones 4 and 5
It’s really getting tight, and there’s just not a lot of room for error with intense pressure from rapidly evolving selling formats, evaporating consequence...
A True Benefit
The LPC designation has been a true benefit for me personally and professionally. The recognition by others as an industry standard continues to elevate the profession.
Another Phish in the Sea: This Time It’s Wawa Hit by Hackers
More than 850 Wawa convenience stores and gas pumps had malware in payment processors that potentially compromised customers’ credit and debit card numbers, expiration dates, and cardholder names. What can companies do to prevent phishing attacks?
A Kroger Christmas: One AP Team’s Community Outreach Effort
The AP team’s community outreach effort began in 2010 when a manager suggested helping a local family in need instead of staff exchanging gifts. It now includes fundraising efforts during the year—the Christmas in July car wash is the big one—so they can make a substantial difference in a family’s life come the holidays.
The Many Ways Customer Service Impacts Retail Revenues
Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.
The LP Foundation Celebrates These Newly Certified LP Professionals
We are pleased to recognize and congratulate those industry professionals who recently obtained their loss prevention certification.
Safe-Cracker Accused of Stealing $3M in Gold, Jewelry
A man accused of stealing more than $3 million worth of gold and jewelry from a Tampa store was arrested thousands of miles away...