NRF: 2020 Holiday Season Was One for the Record Books
Record holiday season retail sales during the last two months of 2020 reflected the recovering economy but also got a boost from consumer emotions...
Agilence Earns 4th Consecutive Customer Service Department of the Year Award
Judges commended Agilence for their outstanding performance stating, “This nomination shows great focus on customer care with great results.”
Organized Retail Crime in Italy
A conversation with Italian researcher and subject-matter expert Giuseppe Mastromattei of Rome on that country's ORC situation.
Around the Bay Area, ORC Rings Have Raked in Millions
In recent years, authorities say theft crews targeting the home-improvement chain Home Depot have raked in millions through schemes that range from the simple...
New Study: Digital Fraud Rising during Pandemic
An Atlanta digital security firm’s annual fraud report says the nation’s growing dependence on online work, shopping, business and communication because of COVID-19 also...
Suspect Accused of Stealing over $2K from Beauty Store to Sell Online
Investigators say an Idaho Falls woman stole over $2,000 worth of beauty products from an Ammon store to sell on Facebook.
Miranda Westman, 26, made...
The Top Payment Technology Issue for Retailers in 2021 is…
More than eight in 10 retailers agree on the most important payment solution they plan to invest in during the coming year.
According to a...
LP People on the Move: January 2021
While January tends to provide a chill across most of the country, it proved to be a hot month for approximately 60 of our...
LP Executive Steve McClain Losses His Battle with COVID
Long-time loss prevention executive Steven James McClain passed away January 25, 2021, at the age of 67 after a valiant battle with COVID-19.
Woman Accidentally Shoots Employee in Attempt to Stop Shoplifters
Questions about responsible gun ownership have surfaced after a woman accidentally shot an Ace Hardware employee while trying to stop shoplifters running from the...