This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the process of making educated guesses during the development stage of the interview.
Your subject knows more than you do about what they were involved in. In development we want to expand the admissions to get closer to the true involvement that they’ve had, so you want to make educated guesses about what else they might have taken based on their admission.
For example, if someone steals a fishing pole there are accessories such as tackle, lures, fishing line, or even a boat. If someone steals a phone ask about cases, headphones, or chargers. If someone is a common booster and they take common booster items such as baby formula, ask about other booster items like razor blades, and so forth.
By making educated guesses we allow ourselves an opportunity to get closer to the true scope of their involvement.
Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.
By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in Law Enforcement, Loss Prevention, Security, Asset Protection, Human Resources, Auditors or anyone looking to obtain the truth.
To learn more about interview and interrogation training and how you can further develop your professional skill sets, please visit www.w-z.com or www.certifiedinterviewer.com for additional information.