Exploring the Growing Complexity of Retail Loss Prevention

As commerce and consumer habits evolve, the function of preventing loss in retail has become increasingly complex. Teams charged with protecting and enhancing retail profitability must take on new responsibilities to protect people, property, and assets.

The Retail Council of Canada’s virtual Retail Loss Prevention Forum, on April 12, will examine how retail loss prevention and risk management teams are evolving their roles and responsibilities, and empowering their staff with the new skills and approaches required to be effective in today’s retail environment.

During this packed half-day forum, leading retailers will share real life, actionable examples of how new proactive tactics are outsmarting felonious activities. Some of the topics and speakers include:

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  • The New Risk Management Model with Chris Strongman, vice president, enterprise risk management, Aritzia LP and Rui Rodrigues, executive advisor, Retail Council of Canada. Strongman will chat with Rodrigues about benefits and challenges of moving from a loss prevention to an enterprise risk management model, the strategic transformation at Aritzia, and how Aritzia’s leadership is supporting these new priorities in decision making to protect its business.
  • The Impact of Changing In-Store Experiences with Calandra Guiry, director of loss prevention, Sephora Canada and Paul Trickett, national director of asset protection and health and safety, Staples Canada. Guiry and Trickett will share how their teams are shifting their focus to better support and protect new types of in-store experiences while reducing potential losses by rethinking traditional asset protection.
  • Mitigating the Creative Deception of Professional Fraudsters in Retail with Guy-Paul Larocque, acting officer in charge, Canadian Anti-Fraud Centre, RCMP and Rita Estwick, director, Security Fusion Centre, Canada Post. Laroque and Estwick will discuss returns fraud, gift card fraud, cryptocurrency red flags, and other fraud trends that are becoming even more prevalent with continual advances in technology and how consumers now shop.
  • Advancing Collaboration on Organized Retail Crime in Canada with Chris DaCosta, senior manager, central investigations, The Home Depot Canada; Tony Sheppard, ORC expert and director of loss prevention solutions, ThinkLP; and Supt. Robert Gourley, Halton Police. DaCosta, Sheppard, and Gourley will discuss how retailers can work together to help change perceptions and block the impact of organized retail crime at a time when collaboration between retailers, law enforcement, and justice has never been more important.

The insights shared and debated at this year’s RCC Retail Loss Prevention Forum on April 12 will shape the future of loss prevention, asset protection, and risk management for retailers in Canada. Register today to be part of these important conversations and help your teams anticipate the best ways to lead your organizations through the evolving complexities ahead. Discounts are available for junior professionals and groups of five or more who register together.

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