Safety

There are a lot of challenges that American retailers face these days. Among them is one that continues to impact their bottom line—safety-related lawsuits. This is incredibly frustrating because it is completely preventable if only store-level employees would stick to the rules.

Convenience store cashiers, security guards, overnight stockers, and even some warehouse employees present special security and safety issues that experts say are often overlooked. Here is a comprehensive look at assessing the risks for remote or solitary workers, some technology solutions, and best practices from security leaders and safety experts.

What should retailers be doing to prepare for the next disaster? Coming off a year of devastating weather events in which just one of the many hurricanes was estimated to have cost retailers $700 million, it’s not a surprise that the topic was in focus at the NRF Protect conference in June where executives from Target and Disney Stores shared how they are getting ready for future disaster events.

Over the years, LP Magazine has interviewed a number of executives in the casual and quick-service restaurant industry as well as published contributed articles...

Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s safe. Here are 10 ways to protect employees and customers in a flash mob event.

At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.

Post orders that have not been reviewed recently probably don’t align with priorities or reflect the actual job duties that staff perform. Read what experts recommend.

Actual violence or threats of actual violence demand more attention from loss prevention, asset protection, and security teams than workplace bullying does, but non-physical forms of workplace violence can hardly be ignored.

Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....

Year after year, retail workers are less likely to get hurt on the job. The industry has seen a steady decline in its injury rate, dropping every year since 2012. But retail work has also gotten more deadly with the number of fatalities up five percent in 2016.