Shoplifting is often viewed by professionals and amateur thieves as a low-risk versus high-reward business. As experts have documented, many shops and stores do not do enough to dissuade the rational criminal, who scans every environment for an opportunity.
Marketing and loss prevention have always been intertwined, but the effort to forge a closer bond with shoppers could further enmesh the two functions.
A federal judge dismissed a racketeering lawsuit accusing Walmart and six other retailers of extortion by forcing accused shoplifters to take costly “restorative justice”...
"I find it admirable when people in leadership roles aren't afraid to ask questions, get hands-on with their teams to work on new innovation, or step out of their comfort zones to see how new technology or automation can impact the business in a digital world"
In a world where opposites attract, denial of service could be a force for good and put to commercial use, particularly in retail where organized retail crime gangs and opportunist thieves have had a free hand at disrupting legitimate business.
"Fueled by the proliferation of Internet use and social media platforms, the magnitude of global physical counterfeiting is estimated to have increased significantly since the beginning of this century."
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.