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7-Eleven Upgrades Crisis Communication to Better Alert Store Associates

When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.

The Use of Autonomous Mobile Robots in Retail

Smart machines including autonomous mobile robots are generating more brainstorming and actual testing across the entire retail value chain.

Workplace Violence Retail Policies and Training

According to the Centers for Disease Control and Prevention (CDC), retail is one of the highest-risk jobs for workplace violence.

Maximizing the Value of Preventing Threats of Violence in Retail

With many factors acting as a drag on in-store shopping, retailers can ill afford to have threats of violence and robbery deter customers.

Leverage the Strength of Your Loss Prevention Journey

Jennifer Schaefer outlines her loss prevention career and offers her advice for others who are on their own journey navigating the LP industry.

Alt-Tech Social Networks: What Investigators and Analysts Need to Know

Alt-tech social networks represent platforms that have positioned themselves as new offerings to mainstream sites like Twitter and Facebook.
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Helping Retailers Solve Problems

RILA represents the largest retailers operating in the US and the simplest description for what we do is—we help our members solve problems.

Eyes Wide Open: Knowing a Thief Just Walked in Is Doable but Complicated

As a controversial tool in a particularly controversial time in society, facial recognition seems to have hit a pause in retail LP.

A Look Back at Twenty Years of Interviews

In our 20-year anniversary, we look back at the many retail professionals and other interesting individuals we have interviewed for the magazine.

The Irrational Fear of Cash and the Risks for Retail

While the fear of cash itself is irrational, retailers must stay up to date with cash management trends in the industry and among consumers.
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