Magazine Features

What role do our solution provider partners play when choosing and implementing new products and innovations? More importantly, what role should they play?

Whether revealed as a technological breakthrough or a new and creative way of thinking, innovation can manifest as a small change or something that takes us in a new and exciting direction.

The Kroger team found themselves asking each other time and again: Why can’t our solution providers have conversations about problem-solving across traditional business boundaries?

The use of body-worn cameras (BWC) by retail organizations seems likely to grow as technology options for implementation widen and retailers look to recalibrate protection to align with a more threatening store environment.

The LPRC conducts research on ORC through individual projects and working groups because they know you must understand a problem before you can effectively address it.

In a world where we have too much on our individual plates, there has never been a more critical time for collaboration, diplomacy, and international co-operation.

Retailers have always been intimately connected to the communities they serve. From the days of the general store with the potbelly stove where pioneers gathered to discuss the weather and harvests, retail has been the center of most communities.

Lisa LaBruno is the senior executive vice president for retail operations at the Retail Industry Leaders Association (RILA).

Rui Rodrigues, executive advisor of loss prevention and risk management for the Retail Council of Canada (RCC), explains how they leverage collaboration between retailers, police, and the crown.

Even if the amount of work travel eventually reverts to where it was before COVID, much around it won’t. Labor markets have changed and so have global risks and employee attitudes.