We asked a cross-section of LP leaders how work has changed for them during the last year, what they’re spending time on now that didn’t consume the same bandwidth when 2019 was just getting underway. We got a variety of responses.
When getting the future right is a matter of real consequence, when it has the power to steer loss prevention down the right or wrong path, clickbait forecasting feels insufficient. A deeper perspective on the dynamics that are driving retail change, and on the foundation upon which changes will emerge, seems a better guide.
In an exclusive interview, LPM Executive Editor Jim Lee speaks with Kurt Leisure, vice president of risk services for The Cheesecake Factory. Leisure, who is responsible for risk management, insurance claims, safety, and loss prevention, provides valuable, wide-ranging insights on these important retail industry topics.
Since its introduction in 2016, the Total Retail Loss concept has received critical acclaim across the globe, stimulated debate about what constitutes retail “loss,” and discussion about what the future role of the LP function might be. New research addressed how it has been implemented, its effectiveness, and what changes to the theory are required.
A recent report from the ECR Community Shrinkage and On-shelf Availability Group charts the scale and extent of the losses retailers are experiencing from a range of self-scan and checkout technologies. The research also provides a detailed review of the ways in which these losses might best be controlled.
"We proved-out that the technology works phenomenally well. The technology is great." This effusive praise by an LP executive who oversaw a several-store test...
LP Magazine's annual guide to products and services provided by the many solutions providers who support the industry is included in the November-December 2019 print edition. Download the guide here.
"It was extremely refreshing to think about things from a process and operationally driven organization and see how I could apply some of the leadership skills that I had acquired in asset protection to the operations side of the game." - Paul Jaeckle, LPC
As the Coalition of Law Enforcement and Retail celebrates its tenth anniversary, perhaps an apt metaphor for CLEAR entering its second decade is a child on the precipice of adolescence—still hopeful, not without challenges, and hitting a growth spurt. In just the last year, CLEAR has doubled in size.
At a recent ECR meeting in Madrid, the working group of fifty-plus retailers set about answering the same question: where does loss prevention see itself in 2025? This article summarises how these retailers saw the future, but the real point of this discussion is to act as a prompt for you and your team to find your own responses to the question.