When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.
The retail community has largely accepted that diversity and inclusion matters—diverse teams benefit the business. Read our survey findings.
Smart machines including autonomous mobile robots are generating more brainstorming and actual testing across the entire retail value chain.
Game-changing regulation may be coming, but for now at least—with willing and naïve customers—it’s a real good time to be a maker of fake goods.
According to the Centers for Disease Control and Prevention (CDC), retail is one of the highest-risk jobs for workplace violence.
With many factors acting as a drag on in-store shopping, retailers can ill afford to have threats of violence and robbery deter customers.
Jennifer Schaefer outlines her loss prevention career and offers her advice for others who are on their own journey navigating the LP industry.
Alt-tech social networks represent platforms that have positioned themselves as new offerings to mainstream sites like Twitter and Facebook.
RILA represents the largest retailers operating in the US and the simplest description for what we do is—we help our members solve problems.
In our 20-year anniversary, we look back at the many retail professionals and other interesting individuals we have interviewed for the magazine.