Magazine Features

Hiring and training more employees to deliver excellent customer service is the solution to rising theft. Read more in this article.

In this article, read about how detectives in the Chicagoland area investigated a case of Romani travelers who believe they have been blessed with the “divine right” to steal.

The LP industry is now better positioned to address ORC than it once was, but the fight requires concerted efforts from all stakeholders.

In this exclusive interview with RILA's Khris Hamlin, learn from his leadership and experience as well as why collaboration in the industry is so critical.

The PESTEL (political, economic, socio-cultural, technological, environmental, and legal) analysis method was created by Francis Aguilar, a professor at Harvard Business School in 1967.

Large retailers in hard-hit cities are closing shops due to the sharp rise in homeless individuals nearby. Read more in this article.

This article focuses on fundamental influences that can be managed regarding shrink, and common characteristics of a high shrink store.

The introduction of cannabis into the retail market requires more than just a shift in attitudes, but perspectives as well. Learn more in this story.

LP teams need to work closely with HR and operations to ensure that the highest‑risk stores and locations receive a new form of leadership that is optimal for the post‑pandemic economy. One emerging leadership style that offers promise is trauma-informed leadership.

To learn more about how innovation is influencing the retail supply chain today, LPM held a roundtable discussion with several board members from the ISCPO to gain their insights and perspectives.